PROMUS HOTELS LLC Launches e.l.f. Jet: Revolutionizing Hotel Guest Experience with Seamless In-Room Entertainment & Services
McLean, VA – October 26, 2023 – PROMUS HOTELS LLC, a leading innovator in hotel technology solutions, today announced the launch of e.l.f. Jet, a cutting-edge in-room entertainment and service delivery system designed to dramatically enhance the guest experience. Located at 7930 Jones Branch Drive, McLean, VA, 22102, and reachable at 949-309-0076, PROMUS HOTELS has been quietly working on e.l.f. Jet for the past two years, aiming to solve a real problem for both hotels and their guests: clunky, outdated in-room systems that frustrate users and increase service demands. “Let's face it, most hotel TVs are a pain,” says a PROMUS HOTELS representative. “Guests struggle to navigate menus, can’t find what they want quickly, and end up calling the front desk for help. That takes staff time, and it annoys guests. We built e.l.f. Jet to fix that.” e.l.f. Jet isn't just about streaming movies. It’s a comprehensive platform that brings together everything a guest needs, right at their fingertips. Think of it as a smart hub for the hotel room. It's built around a sleek, intuitive interface displayed on the in-room TV, but it goes far beyond basic channel surfing. What can guests actually do with e.l.f. Jet? A lot. Stream Like They’re at Home: Guests can seamlessly connect to their Netflix, Hulu, Disney+, Spotify, and other favorite streaming services. No more fumbling with passwords on the TV keyboard. e.l.f. Jet remembers their logins (with their permission, of course) and makes accessing content a breeze. On-Demand Movies & Shows: A wide selection of on-demand movies and TV shows are available, letting guests enjoy entertainment even without a streaming subscription. PROMUS HOTELS is working with major content providers to offer a constantly updated library. Hotel Services – Made Easy: This is where e.l.f. Jet really shines. Guests can use the system to request room service, order amenities (like extra towels or pillows), schedule wake-up calls, and even make reservations at the hotel restaurant. No more phone calls! Requests are sent directly to the appropriate hotel department, speeding up service and reducing errors. Digital Compendium – Goodbye Paper! Forget those dusty binders in the room. e.l.f. Jet provides a digital compendium with all the information guests need about the hotel, local attractions, and transportation options. Personalized Recommendations: Based on guest preferences and viewing history (again, with permission!), e.l.f. Jet offers personalized recommendations for movies, shows, and local activities. Smart Room Controls (Integration Option): e.l.f. Jet can be integrated with smart room controls, allowing guests to adjust the temperature, lighting, and even the curtains directly from the TV. Mobile Integration: Guests can even use a QR code displayed on the TV to access a companion mobile app, which allows them to control many of the same features from their smartphone or tablet. This is perfect for ordering room service while relaxing by the pool! Easy Payment Options: Guests can easily charge any purchases made through e.l.f. Jet to their room, or use a credit card. What’s under the hood? PROMUS HOTELS says e.l.f. Jet is built on a robust, secure, and scalable platform. It’s designed to be easy for hotels to install and manage. The system uses a combination of cloud-based services and local processing to deliver a fast and reliable experience. Importantly, PROMUS HOTELS emphasizes its commitment to data privacy and security. “We understand that guests are concerned about their personal information,” says the representative. “We’ve implemented strict security measures to protect guest data and ensure compliance with all relevant privacy regulations.” Why is this a big deal? In today's competitive hotel market, guest experience is everything. Hotels are constantly looking for ways to differentiate themselves and create memorable stays. e.l.f. Jet offers a powerful way to do just that. “Guests expect the same level of convenience and personalization they get at home,” explains the PROMUS HOTELS spokesperson. “e.l.f. Jet brings that level of experience to the hotel room. It’s about making their stay more enjoyable, more efficient, and more memorable.” Early feedback from hotels that have piloted e.l.f. Jet has been overwhelmingly positive. Hotels are reporting increased guest satisfaction scores, reduced call volume to the front desk, and improved operational efficiency. “We’re seeing a real return on investment,” says a hotel manager who participated in the pilot program. “e.l.f. Jet has not only improved the guest experience but has also helped us streamline our operations and reduce costs.” Availability & Pricing e.l.f. Jet is available for installation now. Pricing varies depending on the size of the hotel and the features selected. PROMUS HOTELS offers flexible pricing plans to meet the needs of different properties. Interested hotels can contact PROMUS HOTELS LLC at 949-309-0076 or visit their website for more information. PROMUS HOTELS is also offering a free demo of e.l.f. Jet for qualified hotels. They believe that once hotels see it in action, they’ll understand the value it brings. The company is confident that e.l.f. Jet will quickly become the industry standard for in-room entertainment and service delivery. They’re aiming to fundamentally change how guests experience hotels.